Pre-loved Terms & Conditions

Selling your preloved items:

  • Email clear photos of your The Faraway Gang knitwear to sally@thefarawaygang.com including size and general condition.
  • We will review your photos and agree in writing acceptance or rejection of the garment.
  • An amount of store credit will be agreed dependant on the condition of the garment.
  • Cash will not be offered instead of store credit.
  • Postage will be paid by The Faraway Gang, max amount £5. 
  • A prepaid postage label will be emailed to you once the garment has been agreed to be accepted by The Faraway Gang.
  • Postage will not be paid by The Faraway Gang without approval in writing (via email) to accept the garment.
  • Please note that we cannot accept any garments that have been shrunk in the washing machine.
  • If your item has a hole in it or needs repair in some way to make it eligible for the pre-loved edit, please still get in touch as we may be able to fix it!

Buying preloved items:

  • Note that no discounts can be used on pre-loved items.
  • All pre-loved items are non-refundable.