Selling your pre-loved items:
- Please email clear photos of your The Faraway Gang knitwear to sally@thefarawaygang.com including size and general condition.
- We will review your photos and agree in writing acceptance or rejection of the garment.
- An amount of store credit will be agreed dependant on the condition of the garment.
- Cash will not be offered instead of store credit.
- Postage will be paid by The Faraway Gang, max amount £5.
- A prepaid postage label will be emailed to you once the garment has been agreed to be accepted by The Faraway Gang.
- Postage will not be paid by The Faraway Gang without approval in writing (via email) to accept the garment.
- Please note that we cannot accept any garments that have been shrunk in the washing machine.
- We will not offer store credit for any items that were gifted to you by The Faraway Gang. We may request proof of purchase.
- If your item has a hole in it or needs repair in some way to make it eligible for the pre-loved edit, please still get in touch as we may be able to fix it!
Buying preloved items:
- Note that no discounts can be used on pre-loved items.
- All pre-loved items are non-refundable.